Shipping and Policies

Shipping Policy

All packages are shipped PRIORITY via USPS shipping takes 1 - 3 business days after processing

  • Priority shipping is 1 - 3 business days after processing
  • Canada is 7 - 10 business days after processing
  • Anywhere else outside of the US or Canada takes 10 - 21 business days after processing

***PLEASE allow 7 to 10 business days for orders to be processed***

NOTE: Business days do not include weekends or holidays

Once order is shipped, you will receive an email providing the tracking number.

Returns

We also do not accept returns of personal care cosmetics, unless it is a damaged/defective or wrong product shipped instead of another one ordered for.
In case of receipt of wrongly sent items, please report the same to our Customer Service team within 24hrs of receiving the product, along with a photograph of the same & the invoice of the purchase. 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TiBa Naturals shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. TiBa Naturals shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TiBa Naturals will issue a refund to your card in the amount of the incorrect price
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TiBa Naturals shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. TiBa Naturals shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TiBa Naturals will issue a refund to your card in the amount of the incorrect price

 

Privacy

We keep your personal information private and secure. When you make a purchase from TiBa Naturals, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TiBa Naturals shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. TiBa Naturals shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TiBa Naturals will issue a refund to your card in the amount of the incorrect price